2025 National Salary Guide
Job Descriptions
Administrative & Office
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Administrative Assistant Entry-Level
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(0-2 years) Assists mid-level management. Type and word-process
various documents and electronic information, create reports using
spreadsheets, manage, relevant data using database applications,
arrange and participate in meetings, conferences, and project team
activities. Minimum Education level = High School Diploma.
- Administrative Assistant
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(2-6 years) Assists mid-level management. Type and word-process
various documents and electronic information, create reports using
spreadsheets, manage, relevant data using database applications,
arrange and participate in meetings, conferences, and project team
activities. Minimum Education level = High School Diploma.
- Administrative Assistant - Bilingual
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(1-6 years) Assists mid-level management. Fluent in Spanish: Type
and word-process various documents and electronic information,
create reports using spreadsheets, manage, relevant data using
database applications, arrange and participate in meetings, conferences, and project team activities. Minimum Education level = High
School Diploma.
- Senior Administrative Assistant
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(7+ years) Assists Mid-level management. Type and word-process
various documents and electronic information, create reports using
spreadsheets, manage, relevant data using database applications,
arrange and participate in meetings, conferences, and project team
activities. Minimum Education level = High School Diploma.
- Executive Assistant
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(2+ years) Assists executive and C-level associate; Type and
word-process various documents and electronic information, create
reports using spreadsheets, manage, relevant data using database
applications, arrange and participate in meetings, conferences, and
project team activities. Minimum Education level = High School
Diploma.
- Office Manager
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(3-5+ years) Facilities manager is responsible for maintaining
employee productivity, meeting budget goals and preserving corporate assets. Minimum Education Level = Associates Degree.
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Office Assistant
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Entry level employee conducting daily functional tasks. Order
entry, answering telephone calls, filing, etc. Should have basic
software skills. Minimum Education level = High School Diploma.
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Mail Clerk
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Minimum of 1 year experience working for a commercial mail
room. Experience in mailing machines, sorting, distributing mail.
Minimum Education level = High School Diploma.
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File Clerk
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Entry level employee with minimal software experience that is
responsible for organization of files. Minimum Education level =
High School Diploma.
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Front Desk Coordinator
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Employee that offers as much clerical assistance and telephone
coverage. Mailings / Filing / Data Entry / Scheduling. Minimum
Education level = High School Diploma.
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Receptionist
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Minimum Education level = High School Diploma. Strictly telephone coverage. Meeting and greeting of visitors.
Customer Service/Call Center Rep
(0-3 years) Assists clients with order resolution, product tracking, and billing issues. Minimum Education level = High School
Diploma.
- Human Resources Administrative Assistant
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Compile and keep personnel records. Record data for each
employee, such as address, weekly earnings, absences, amount of
sales or production, supervisory reports on ability, and date of and
reason for termination. Compile and type reports from employment
records. File employment records. Search employee files and furnish information to authorized persons. Minimum Education Level
= High School Diploma.
- Marketing Administrative Assistant
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Assist with pricing strategies, coordinate product development, and
monitor trends that indicate the need for new products and services. Minimum Education Level: High School Diploma.
- Sales Administrative Assistant
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Assist with the planning of sales activities and customer/prospect
contact. Support customer and prospect contact activities tools
and systems, and update relevant information held in these systems. Coordinate activities to agreed budgets and timescales.
Minimum Education level = High School Diploma.
- Legal Administrative Assistant
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Summarizing legal documents, Performing records research,
Performing legal research, Preparing declarations. Minimum
Education level = High School Diploma
- Research Assistant
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Process, distribute and maintain controlled documentation using
a document control system. Process documents for revision and
approval. Monitor the distribution and reconciliation of process or
reference documents. Train staff on document control processes
and procedures. Minimum Education level = High School Diploma.
- Document Control Clerk
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Process, distribute, and maintain controlled documentation using
a document control system. Process documents for revision and
approval. Monitor the distribution and reconciliation of process or
reference documents. Train staff on document control processes
and procedures. Minimum Education level = High School Diploma.
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Customer Service/Call Center Rep Senior
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(3-5 years) Assists clients with order resolution, product tracking, and billing issues. Some sales may be included. Minimum
Education level = High School Diploma.
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Customer Service/Call Center Manager
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(5+ years) Assists clients with order resolution, product tracking, and billing issues. Sales, employee training, and leadership.
Minimum Education level = High School Diploma.
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Medical Secretary/Assistant
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Support Medical Managers, or Departments. Microsoft Office
Software experience. Scheduling appointments. Minimum
Education level = High School Diploma, Medical certificate a plus.
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Data Entry Specialist
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(0-2 years) Entry Level employee with minimal work experience
that has adequate data entry speed. Typical speed = 5000 KPH.
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Senior Data Entry Specialist
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(2+ years) experience with increase keystroke speed, 10,000 KPH.
This employee may also assist with customer service.